The World Friendship Games is a major international tournament that will include more than 30 sports and open a new chapter in its history.
This unique event will become a space for intercultural dialogue based on the highest ideals of sportsmanship and the principles of openness and mutual respect.
a 14-day celebration of sport
More than 7,000 athletes from all over the world
Competitions in Moscow and Ekaterinburg
a spectacular sports programme
a rich cultural programme
New friends and experiences
Values of the Friendship Games
01
Solidarity and integrity
02
Ethics of sport and high standards of organisation
03
Principles of friendship and openness
Friendship starts with you
We invite you to become part of the big World Friendship Games family
Volunteers do not climb medal podiums, nor are they cheered on by the crowds. They are always behind the scenes. But their powerful energy and service makes up the backbone of the Games
Thanks to volunteers, thousands of spectators will long remember the greatest moments of the Games
Volunteers will help the athletes feel at home and achieve their best possible results
The organisers will make every effort to ensure comfortable working conditions for volunteers and to coordinate their activities
Volunteers are born leaders! What sets them apart is their energy, which drives them to take an active stance in life, to help others, and to do something exciting and useful.
Without their participation it is impossible to imagine such a large-scale and important tournament as the World Friendship Games
Klava Coca
Ambassador of the Games Volunteer Programme
Features of the Volunteer Programme
Selection Criteria — Volunteers must
Be over 18 years old
Work a minimum of 6 shifts between 15 and 29 September
Speak English (for some roles)
Be registered on the Dobro.ru platform
Have teamwork skills
Be ready to go through all selection stages and training
Services for volunteers
Unique volunteer uniform
Training programme
Food and beverages during shifts
Accommodation for volunteers from other cities
Free travel on public transport
Life insurance
Exciting bonus features
Meeting famous athletes and performers
Participation in the Opening and Closing ceremonies of the Games
Verified volunteer hours on Dobro.ru
Opportunity to gain experience in organising events
New friends and useful contacts
Volunteers roles
ACCREDITATION
The Accreditation functional area's volunteers will help to prepare and issue
personal accreditation cards to athletes, judges, official guests, organisers and
competition volunteers, confirming their right to be present at the Games
competitive and non-competitive venues. The functional area will begin its work
one month before the start of the competition.
Age:
18 years old and above
Shift period:
August 15 – September
Important:
Long working period, confident use of computers and office equipment,
candidates with knowledge of foreign languages will be given preference.
Knowledge of foreign languages:
English at Pre-intermediate level or higher. Knowledge of Spanish, French, German, Portuguese, or Arabic is a plus.
ATTACHÉS OF SPORTS DELEGATIONS
Volunteer attachés contribute to the quality of the delegations’ experience of the
World Friendship Games 2024 They accompany and assist delegations during the
event. They serve as the liaison between the delegations and the Organising
Committee: welcome delegations and athletes at the airports and railway stations,
coordinate hotel check-in, provide language support, deal with daily requests.
Age:
18 years old and above
Shift period:
August 15 – September
Important:
Knowledge of Russian language, stress resistance,
communication skills, responsibility, ability to multitask and to work long shifts (the
schedule may be irregular).
Experience as a volunteer at international and/or major sports events, knowledge
of intercultural and inter-ethnic communication will be an advantage.
Knowledge of foreign languages:
English at Pre-intermediate level or higher. Knowledge of Spanish, French, German, Portuguese, or Arabic is a plus.
TICKETING
The Ticketing Programme volunteers will assist spectators with any ticket-related
questions in accordance with the rules for visiting competitions. They will also
help guests of sports venues to scan tickets and direct spectators to ticket centres
in difficult situations.
Age:
18 years old and above
Shift period:
August 15 – September
Important:
proficiency in digital technologies and the ability to navigate stressful situations efficiently, finding solutions in emergencies.
Knowledge of foreign languages:
English at Intermediate or Advanced level. Knowledge of French, Spanish and Arabic will be an advantage.
VOLUNTEER MANAGEMENT
Support to the volunteer management team in monitoring the provision of
services for volunteers, issuing equipment, implementing a motivational
programme, monitoring volunteer shift attendance.
Age:
18 years old and above
Shift period:
August 15 – September
Important:
Organisational skills, computer and office equipment skills, communication
skills, experience in personnel management, quick learning and willingness to perform
a wide range of tasks.
Knowledge of foreign languages:
English at Pre-Intermediate level or higher..
SIGNAGE
The Signage functional area volunteers will assist the organisers in the
preparation and daily control of the temporary navigation and design of the
competition venues to ensure the integrity and correctness of the design and
information structures (signs, banners, pointers, etc.).
Age:
18 years old and above
Shift period:
September
Important:
ability to navigate terrain and maps efficiently, attentiveness, and clear and
concise communication, including through photography.
Knowledge of foreign languages:
English at Elementary level or higher.
LANGUAGE SERVICES
Providing communication support to foreign athletes, members of delegations,
official competitions guests, issuing and collecting receivers for simultaneous
interpretation, instructing foreign participants on the use of receivers, providing
assistance in preparing reporting documents (translator work sheets).
Age:
18 years old and above
Shift period:
September
Important:
experience in consecutive interpreting, communication skills.
Knowledge of foreign languages:
English at Upper Intermediate level or higher;
Knowledge of Spanish, French, German, Portuguese, Arabic is a plus.
MEDICAL SERVICES
The health of the athletes and compliance with competition rules are crucial for
fair results. Volunteers will support mobile medical teams and check athletes'
documents required for medical admission to competitions. They will also
operate a hotline to process incoming calls and requests for organising
outpatient medical care for foreign athletes, guests and participants at the Games.
Age:
18 years old and above
Shift period:
September
Important:
Candidates who have completed at least three courses of study at a medical
university in the areas of General Medicine, Pediatrics, Medical and Preventive Care, and
Dentistry. Male candidates who weigh at least 65 kg are welcome to assist in transporting
athletes in cases of serious injury during competition.
Knowledge of foreign languages:
English at Intermediate level or higher.
MEDIA OPERATIONS
Assisting in the organisation of the activities of the Games Press Centres, issuing
and registering media vests, escorting journalists to media stands and
photographers to photo positions, checking the readiness of the mixed zones at
the venues, supervising TV news teams at their positions at the sports venues.
Age:
18 years old and above
Shift period:
September
Important:
Education background in journalism (preferably), philology, sociology or
related field at university or at current job.
Knowledge of foreign languages:
English at Upper Intermediate level or higher;
Knowledge of Spanish, French, German, Portuguese, Arabic is a plus.
SPORT
Assisting the organiser in holding of the Games sports programmer at the venues
- resolving sports issues as they arise, providing unofficial (day-to-day)
interpretations, monitoring the quality of all services provided to athletes,
delegations and judges.
Age:
18 years old and above
Shift period:
September
Important:
Resistance to stress, multitasking and long shifts. Native Russian speaker.
Knowledge of foreign languages:
English at Intermediate level or higher;
Knowledge of Spanish, French, German, Portuguese, Arabic at least at Intermediate
level is a plus
PLANNING
Supporting sports venue coordination centre by listening to, analysing and
monitoring radio broadcasts during competitions, supervising the resolution of
emergency situations, checking the minute-by-minute execution of the work
schedule of sports venue teams.
Age:
18 years old and above
Shift period:
September
Important:
Volunteer activities require the use of special incident management
information systems and a thorough understanding of the competition schedule.
Experience with radio stations or other telecommunications equipment, clear
articulation, and call centre experience is preferred. Native Russian speaker.
Knowledge of foreign languages:
English at Intermediate level or higher.
SPORT PRODUCTION AND PRESENTATION
Volunteers in this area will assist the organisers, under the supervision of the
director or assistant director, in dealing with artists, athletes and animators, as
well as assisting the sports presentation team with day-to-day administrative and
operational issues at the sports venues.
Age:
16 years old and above
Shift period:
September
Important:
Ability to operate office equipment and have a presentable look as they may
appear on camera while working with presenters in the field. They should also be willing
and able to assist technical specialists with lighting, sound, and video equipment.
Knowledge of foreign languages:
English at Pre-Intermediate level or higher.
PROTOCOL
The task involves providing services to VIP guests, including seating them on the
VIP stand, greeting and meeting high-ranking guests, controlling access to the
VIP parking area, and verifying accreditation badges and invitation cards for
access to the VIP area. Additionally, volunteers will act as attachés to official
guests and accompany them both at sports venues and as part of an additional
cultural programme for VIP visitors to events.
Age:
18 years old and above
Shift period:
September
Important:
Experience as a volunteer at international and/or major sports events,
knowledge of intercultural and inter-ethnic communication, business etiquette,
presentable look. If you choose the position of attaché, you must be willing to be
physically present and in touch with the delegation.
Knowledge of foreign languages:
English at Upper Intermediate level or higher.
Knowledge of Spanish, French, German, Portuguese, Arabic at least at Intermediate
level is a plus.
ACCOMMODATION
Volunteers in the Accommodation functional area will provide assistance to
sports delegations at information desks in the locations where competitors are
staying.
Age:
18 years old and above
Shift period:
September
Important:
Excellent communication skills, experience in intercultural communication,
ability to take responsibility.
Knowledge of foreign languages:
English at Upper Intermediate level or higher.
Knowledge of Spanish, French, German, Portuguese, Arabic at least at Intermediate
level is a plus
SPECTATOR SERVICES
Assisting spectators in navigating the sports venues and adjoining grounds,
escorting guests to their seats in the stands, informing spectators of items that
may not be brought into the sports venue, assisting with any problems that may
arise, while creating an atmosphere of hospitality and celebration.
Age:
18 years old and above
Shift period:
September
Important:
Excellent communication skills are necessary to effectively engage with a
large audience. A positive attitude is also important.
Knowledge of foreign languages:
English at Pre-Intermediate level or higher.
RESULTS, TIMING AND SCORING
Volunteers will help control the results capture system and progress information
on media screens in sports venues.
If needed, volunteers will also assist in facilitating communication in English
between timekeepers, judges, and sports delegates.
Age:
18 years old and above
Shift period:
September
Important:
Experience in IT and related fields is welcome, as is knowledge of sports.
Knowledge of foreign languages:
English at Intermediate level or higher.
TECHNOLOGY
Assisting in the provision of IT services and supporting competition days,
organising the work of information desks and service areas, and providing on-site
technical support.
Age:
18 years old and above
Shift period:
September
Important:
A confident user of computers and office equipment, a quick learner, and
willing to perform a wide range of tasks. Having an education in the field of information
technology would be an advantage.
Knowledge of foreign languages:
English at Pre-Intermediate level or higher.
ARRIVAL AND DEPARTURE
Volunteers will assist the Department of Transportation team and/or serve as
coordinators or greeters at airports, train stations, hotels, and other locations.
Their objective is to aid and support various client groups, ensuring a high
standard of transportation services.
Age:
16 years old and above
Shift period:
September
Important:
Long period of work, stress resistance, ability to multitask and long shifts.
Knowledge of foreign languages:
English at Pre-Intermediate level or higher.
BRAND MANAGEMENT
Volunteers will assist in organising events featuring the Games mascot and
accompanying a mascot life-size doll.
Age:
18 years old and above
Shift period:
September
Important:
Stress resistance, excellent communication skills, positive attitude, ability to
multitask and help outdoors.
Knowledge of foreign languages:
English at Elementary level or higher.
VENUE MANAGEMENT
Function volunteers will support the daily work of function managers and all
Games venue management teams, and will assist in preparation for major
management meetings. Tasks will include photocopying, printing documents,
answering phones, and performing general administrative tasks.
Age:
18 years old and above
Shift period:
September
Important:
Stress resistance, excellent communication skills, confident user of
computers and office equipment, ability to multitask. Russian Federation citizenship.
Knowledge of foreign languages:
English at Elementary level or higher
FOOD AND BEVERAGE
Volunteers will help to ensure the smooth operation of food outlets for clients by
providing a full range of dishes and drinks, accepting coupons for free food from
eligible individuals, monitoring dining rooms for readiness, and performing other
related tasks.
Age:
16 years old and above
Shift period:
August 13 – September
Important:
Excellent communication skills, positive attitude, ability to multitask.
Knowledge of foreign languages:
English at Elementary level or higher.
CEREMONIES
Volunteers will assist in accompanying medal-winning athletes, honored guests,
and preparing awarding items such as medals, mascots, and flowers.
Age:
18 years old and above
Shift period:
September
Important:
Attentiveness, ability to multitask
Knowledge of foreign languages:
English at Intermediate level or higher.
OVERLAY
Volunteers in this function will support venue managers in implementing cross-
functional interaction between all functions and venue team.
Age:
18 years old and above
Shift period:
September
Important:
Excellent communication skills, responsibility, ability to multitask
Knowledge of foreign languages:
English at Elementary level or higher.
MARKETING
Providing assistance to sponsors and partners of the Games at sports venues in
terms of organising their activities.
Age:
18 years old and above
Shift period:
September
Important:
Excellent communication skills, positive attitude, ability to multitask.
Knowledge of foreign languages:
English at Elementary level or higher.
TRANSPORT
Volunteers will help representatives of the Organising Committee by organising
transport, meeting and seeing off groups of clients, recording vehicle loads and
working in the pick-up and drop-off areas and car parks.
Age:
16 years old and above
Shift period:
September
Important:
Stress resistance, ability to multitask, working long shifts.
Knowledge of foreign languages:
English at Intermediate level or higher.
DOPING CONTROL
Providing assistance to organizers in working with athletes - notifying
competition participants about their appointment for doping control, escorting
them from the playing field to the doping control point.
Age:
18 years old and above
Shift period:
September
Important:
Attentiveness, willingness to respond quickly to tasks, politeness.
Knowledge of foreign languages:
English at Upper Intermediate level or higher.
Knowledge of Spanish, French, German, Portuguese, Arabic at least at Intermediate
level is a plus
BRAND PROTECTION
Assist in inspecting competition venues for advertising and trade violations by
competitors, partners, and sponsors. Report any brand protection violations to
the venue team.
Age:
18 years old and above
Shift period:
September
Important:
Attentiveness, readiness for extensive walking.
Knowledge of foreign languages:
English at Beginner level or higher
CULTURAL PROGRAMME
Volunteers for this role will accompany excursion groups, check that guests are
boarding vehicles, and assist guides during cultural competition programmes.
Age:
18 years old and above
Shift period:
September
Important:
Attentiveness, politeness, excellent communication skills.
Knowledge of foreign languages:
English at Upper Intermediate level or higher.
Knowledge of Spanish, French, German, Portuguese, Arabic at least at Intermediate
level is a plus.